Terms of Service

These Terms of Service govern your access to and use of ElectriTrack, including our website, dashboard, customer-facing estimate and invoice pages, AI-assisted drafting tools, payment features, and related services (collectively, the “Service”). These Terms are a binding agreement between you and Christopher Flores (“ElectriTrack,” “we,” “us,” or “our”).

By creating an account, accessing the Service, sending estimates or invoices through the Service, or using public approval or payment links, you agree to these Terms and our Privacy Policy. If you use the Service on behalf of a company or other entity, you represent that you have authority to bind that entity.

ElectriTrack is an operations and documentation platform for electrical contractors and similar businesses. It helps users organize customer records, jobs, estimates, invoices, permits, photos, notes, panel schedules, public approval flows, public payment flows, and AI-generated drafts.

The Service is not an electrical engineering service, licensed design service, inspection service, authority having jurisdiction, code book, NEC interpretation service, safety monitor, utility compliance platform, tax service, accounting service, legal service, or substitute for licensed professional judgment in the field. Any outputs from the Service are administrative tools and drafts only.

You understand and agree that the Service does not provide electrical instructions, engineering conclusions, load calculations, fault-current analysis, conductor sizing, overcurrent device sizing, grounding or bonding direction, equipment selection advice, utility interconnection approval, permit approval, OSHA guidance, lockout-tagout procedures, arc-flash analysis, jobsite safety direction, or legal compliance advice.

We make no representation or warranty that any estimate, line item, panel schedule, permit field, AI draft, template, note, workflow suggestion, or other output is accurate, code compliant, safe, complete, merchantable, fit for a particular purpose, or compliant with the National Electrical Code, any local amendment, NFPA standard, utility rule, building code, fire code, permit requirement, inspection requirement, licensing rule, or consumer protection law.

You are solely responsible for reviewing, verifying, and approving every field decision, document, design choice, material choice, code reference, measurement, permit submission, inspection step, and customer-facing statement before you rely on it.

You are solely responsible for your business, your workforce, your subcontractors, your jobsites, and the work you perform or arrange.

Without limiting the generality of the above, you are solely responsible for all of the following:

You must be legally able to enter into contracts and use the Service in compliance with applicable law. You are responsible for all activity that occurs under your account, including activity by employees, team members, or anyone using your credentials or devices.

You must keep your login credentials secure, use reasonable safeguards to prevent unauthorized access, and notify us promptly if you believe your account or a public link has been compromised.

You retain ownership of the data and content you submit to the Service, including customer details, job records, photos, notes, line items, invoice details, permit information, and AI prompts. You grant us a non-exclusive, worldwide, limited license to host, reproduce, process, transmit, and display that data only as needed to operate, secure, improve, and support the Service and to comply with law.

You represent and warrant that you have all rights, permissions, and lawful bases needed to submit that data and to instruct us and our service providers to process it. This matters especially for customer data, jobsite photos, permit records, phone numbers, email addresses, and any information about homes, businesses, occupants, or electrical systems.

The Service includes AI-assisted features for job drafts, material estimates, line items, descriptions, and business insights. Those features can be wrong, incomplete, stale, misleading, or unsafe. They may omit crucial code, site, safety, tax, legal, permit, inspection, and customer-specific context.

You must independently review every AI output before using it in the field or sending it to a customer. You agree not to treat AI output as professional advice or as a substitute for licensed electrical judgment, human estimating, engineering review, or legal review.

The Service may generate public links for estimate review, estimate approval, invoice review, and invoice payment. Anyone with a valid link or token may be able to view the content associated with that link. You are responsible for sending those links only to the intended recipients and for verifying the accuracy of anything displayed through them.

You are also responsible for the content of any emails, invoices, estimates, notes, customer messages, marketing messages, or transactional messages sent through or because of the Service, including compliance with consumer protection, disclosure, and anti-spam laws.

Online payments in the Service are processed by Stripe, Inc. and its affiliates (“Stripe”), not by ElectriTrack. If you enable online payments, you may be required to create or connect a Stripe account and agree to Stripe’s terms, including the Stripe Connected Account Agreement and the Stripe Services Agreement.

You authorize us to share information with Stripe and to initiate actions needed to support your connected account, payment intents, onboarding status checks, public payment links, webhook handling, reconciliation metadata, and related payment operations. We do not store full card numbers on our servers. Stripe may collect and process payment information, device data, cookies, IP addresses, and fraud-prevention signals under its own terms and privacy practices.

You are solely responsible for your goods and services, invoices, taxes, fulfillment, refunds, returns, disputes, chargebacks, failed payments, payout delays, account holds, reserve requirements, negative balances, sanctions screening, know-your-customer requests, and any other Stripe or banking issues tied to your business. ElectriTrack is not a bank, money transmitter, escrow agent, or payment processor.

The Service relies on third-party providers and infrastructure, which may include Google Firebase, Google Cloud, Stripe, OpenAI, Resend, Mapbox, Cloudflare Turnstile, hosting providers, storage providers, and email delivery providers. Third-party services may have their own terms, privacy notices, uptime commitments, data handling practices, and service limitations.

We are not responsible for acts, omissions, outages, policy changes, fees, delays, data losses, or security events caused by third-party services, except to the extent required by non-waivable law.

You may not use the Service to violate law, infringe rights, interfere with others, or create unreasonable risk for us or our providers.

We may suspend or terminate access to the Service, disable public links, remove content, or restrict features at any time if we believe there is a security issue, legal risk, payment risk, abuse, policy violation, third-party provider requirement, or threat of harm to users, customers, the public, or the Service.

You may stop using the Service at any time. Sections that by their nature should survive termination will survive, including provisions on payments, disclaimers, limitations of liability, indemnity, disputes, and data handling.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS,” “AS AVAILABLE,” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE SERVICE OR ANY OUTPUT WILL BE ACCURATE, COMPLETE, CURRENT, ERROR-FREE, SECURE, AVAILABLE, CODE-COMPLIANT, NEC-COMPLIANT, LOCAL-CODE-COMPLIANT, SAFE, INSPECTABLE, PERMIT-READY, UTILITY-APPROVED, OR SUITABLE FOR YOUR PARTICULAR JOB, EQUIPMENT, JURISDICTION, OR CUSTOMER.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELECTRITRACK AND ITS OFFICERS, OWNERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, CONTRACTS, EXPECTED SAVINGS, OR USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR CLAIMS OR LOSSES ARISING OUT OF OR RELATING TO ELECTRICAL WORK, FIELD DECISIONS, CODE INTERPRETATION, NEC COMPLIANCE, LOCAL CODE COMPLIANCE, PERMITTING, INSPECTIONS, ENGINEERING, LOAD CALCULATIONS, PANEL SCHEDULES, SERVICE UPGRADES, TROUBLESHOOTING RESULTS, EQUIPMENT FAILURE, ARC FLASH, FIRE, SHOCK, INJURY, DEATH, PROPERTY DAMAGE, BUSINESS INTERRUPTION, UTILITY COORDINATION, TAX REPORTING, CUSTOMER DISPUTES, CHARGEBACKS, OR RELIANCE ON AI OUTPUT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

You will defend, indemnify, and hold harmless ElectriTrack and its officers, owners, employees, contractors, affiliates, licensors, and service providers from and against any claims, demands, actions, investigations, losses, liabilities, damages, judgments, settlements, penalties, fines, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

These Terms are governed by the laws of California, without regard to conflict-of-law rules. To the extent allowed by law, any dispute arising out of or relating to these Terms or the Service must be brought exclusively in the state or federal courts located in the county where Christopher Flores is based, and each party consents to that forum and waives any objection based on inconvenience of forum.

If a court holds any part of these Terms unenforceable, the rest will remain in effect. Our failure to enforce any provision is not a waiver.

We may update these Terms from time to time by posting a revised version in the Service. The updated Terms will become effective on the posted effective date unless a different date is stated. Your continued use of the Service after the effective date means you accept the revised Terms.